Contact
Your single most important point of contact
We sell our products exclusively through our independent retailer network. BMC retailers are the best way to provide you with products, advice, service, and support. Please find your nearest dealer with our BMC retailer locator.
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Important informational resources on this website
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Manuals
Do you like to get your hands dirty? Download the owner's manual for your bike or watch interactive instructional assembly videos… -
Product registration
Do you want to extend your warranty and let us know something about yourself? Register your BMC bike in one single step… -
Catalog archive
Do you want to download our current and/or previous product catalogues, complete with all specification details and nice images? It's only two clicks away… -
Recalls & safety
Do you want to ride safely with your BMC bike? Check the latest recall information and our safety recommendations… -
Media & downloads
Do you need more information about BMC? In our media section, news and downloads are right at your fingertips…
FAQ
Chances are high that the answer to your question is already covered in our FAQ section. Read the answers below for some of the most frequently asked questions…
Your local BMC retailer can provide a printed copy of the current catalog. Alternatively, you can download an electronic copy of the current catalog or send a return envelope with sufficient postage (B4 format, 240 grams) to your national distributor. Please include a short note explaining your request. The national distributors can be found using our 'Find a BMC retailer' page.
BMC sponsors four professional world class and a development racing team, as well as a number of regional teams. If you have the results to prove that you are world class, and you wish to race for a BMC sponsored team, then please contact our teams directly. The professional team's websites can be found on our 'BMC team overview' page.
Please send us your details via the 'Become a dealer' contact form. We look forward hearing from you.
By registering your bike, you automatically extend the warranty from three to five years. Certain models may also benefit from our 'Crash replacement' program.
Your local BMC retailer can assist you with replacements. BMC retailers have access to BMC-specific spare parts as well as to various other parts vendors, and can work with you in choosing the correct replacement option that best suits both you and your bike. Please find your nearest BMC retailer on our 'Find a BMC retailer' page.
BMC bikes must be serviced by qualified bike mechanics. Please contact your nearest BMC retailer to arrange a service appointment.
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If neither our online resources nor our FAQ answer your questions, please click on the button 'Contact us' for different contact options.
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